Performance Management

Performance Planning

  • Establish and align organizational, functional, and individual goals
  • Define expectations
    • Key result areas
    • Behavioral


  • Create scorecard to define key organizational priorities
  • Identify quantitative and qualitative measurement of goals

Feedback and Appraisal

  • Establish mechanisms for frequent, open, honest feedback
  • Create appraisal process that ensures consistency and alignment throughout individual functions and across the organization

Rewards and Recognition

  • Ensure that reward and recognition programs fully support the achievement of strategic goals


  • Build a communication infrastructure that reinforces all components of Performance Management
  • Provide training to managers on their roles and responsibilities in the Performance Management process

Having been recently promoted to Regional President of a southern bank, I was given the opportunity to engage in an executive coaching relationship with The Edmunds Group.  In a word, my experience was outstanding! The sessions provided powerful insight into my strengths and weaknesses, and allowed me the opportunity to identify where I needed to elevate my management style to become the most effective I could be in my new position.  It also allowed me to relate to and better utilize the different aspects of my personality.

The executive coaching experience facilitated the leap toward becoming a more motivated individual, effective manager and a leader of people.  I would highly recommend this experience to anyone wanting to improve their management skills and increase their confidence.

The Edmunds Group staff is truly professional, and it was a pleasure to work with them.

- Regional President, Aliant Bank

Participating in executive coaching with The Edmunds Group has been a great experience for me personally and professionally.  I learned so much about myself and how to be a better leader.  My coach helped me develop more effective interaction skills, build a stronger team, identify ways to be more collaborative and think through many complex business issues.  It was great to have someone with whom to discuss sensitive issues and brainstorm creative solutions.  In today's stressful and demanding world, I would strongly encourage any leader to participate in coaching. 

- Vice President, Retail Operations, Consumer Packaged Goods Organization